Motor Vehicle Block Exemption Regulations

BLOCK EXEMPTION REGULATIONS

Servicing & Repairs Regulations

Unfortunately, the Euro 5 and 6 Regulations only guaranteed the availability of technical data and repair information for cars first registered after 2009. There would be no guarantee that the independent trade and motoring organisations could continue to access repair information and technical data before 2009 if the BER were allowed to lapse.

Right to Repair Campaign

The independent ‘Right to Repair Campaign’ eventually succeeded in having the Block Exemption Regulations renewed and improved. This ensured that technical data and workshop procedures remained available.

By securing access to technical and repair information the Block Exemption Regulation helps to:

  • Keep repair costs down
  • Ensure you don’t have to wait too long or travel too far for servicing or repairs
  • Provide security for independent garages and specialists such as auto-electricians, air-conditioning specialists and body repairers

Servicing a new car

Changes to the BER in 2002 included clauses intended to increase choice when it comes to the servicing of a new car. You cannot be obliged e.g. as a condition of warranty, to have your car serviced by a franchised dealer.

Other changes at that time permitted multi-brand showrooms and no long obliged dealers to combine sales and service/repair – though most have continued to do so.

The work can be carried out by an independent garage as long as that garage uses manufacturer approved parts and correctly follows the manufacturer’s service schedule. Independent garages generally have much lower overheads than franchised dealers, so their hourly labour rate is also cheaper.

We are proud supporters of St Gemma's Hospice Learn more about our partnershipArrow-St-Gemmas

St-Gemmas

Loyalty Scheme

At Whitkirk Motors we believe in rewarding our loyal customers, that’s why we have a loyalty scheme in place that rewards YOU. For every £1 you spend in the garage we’ll reward you with points that you can redeem against the cost of any MOT, Service or labour charges in the future. There’re no strings attached, it really is as simple as it sounds!

Loyalty-Card

Impressive Service

This was our first visit to Whitkirk Motors. We’ve been very impressed. We will definitely use them again

Mr. Westwood

Can't bring your car in? We offer a collection and delivery service

At Whitkirk Motors we’re always here to help, so if you live or work within 5 miles of our garage, we’ll happily collect your vehicle, Service it and deliver it back the same day